Phones answered 24/7Bossier City, LA 71111
Call (833) 490-5225
(833) 490-5225
Bossier City and the towns around it in Bossier Parish

Water in a Bossier City home or shop? Call any hour.

Red River high water, a storm that runs under the door, a split line in the wall or a water heater that has let go in the closet. Call (833) 490-5225 at any hour. A crew is sent as soon as one is free, and the price is explained and approved before any work starts.

  • Red River flooding
  • Heavy storm rain
  • Burst pipes and slab leaks

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Fastest: call (833) 490-5225. Or send this and we call you back.

Today in Bossier City

Local weather drives activity here: heat, humidity and rain change what shows up week to week.

    Call (833) 490-5225

    Bossier City & Bossier Parish

    Local water damage restoration you can reach by phone

    Bossier City Water Damage Restoration at a glance

    Bossier City Water Damage Restoration takes water damage calls for Bossier City and the towns around it in Bossier Parish, answered 24/7. A crew pulls out standing water, reads moisture through the walls, subfloor and slab edge, and dries the building to readings. The price is explained and approved before any work begins.

    Start with safety. Keep out of standing water, keep children and pets clear of it, and do not switch on electrical equipment in a wet room. If the water is still coming in, shut off the main valve if you can reach it without wading. The panel is the one thing to leave alone if it is wet.

    Bossier City sits on the Red River across from Shreveport. In June 2015 the river reached 37 feet at Shreveport-Bossier, and in March 2016 more than 20 inches of rain fell across northwest Louisiana in a few days. Those two events show how water reaches a city house: from the river, from the sky, and from a pipe in the wall. The first visit is planned around which of the three it is.

    Services

    Water damage services for Bossier City homes and shops

    Pick a service for symptoms, process and typical cost, or call and describe what you hear and see.

    Red River Flood Cleanup

    Water removal, moisture mapping and structural drying for homes and shops flooded by high Red River water.

    Red Chute Bayou Flood Damage

    Water removal and structural drying for homes near Red Chute Bayou after bayou flooding and heavy rain.

    Heavy Rain Flood Damage

    Storm water extraction, entry tracing and drying for homes flooded by heavy rain in Bossier City.

    Burst Pipe Water Damage

    Extraction, hidden-cavity drying and moisture logs for homes damaged by a burst or split supply line.

    Water Heater Leak Damage

    Water removal and drying for the floor, wall bottoms and cabinets around a leaking water heater.

    Sewer Backup Cleanup

    Removal of sewage-contaminated water, disposal of affected materials and drying for backups into a home.

    Roof Leak Water Damage

    Protecting, extracting and drying a home after storm-driven water comes through a roof and into the ceiling.

    Mold After Water Damage

    Moisture readings, drying and removal of affected material when mold follows a water event.

    Hidden Water Leak Detection

    Moisture mapping and targeted checks to locate a slow leak inside a wall, under a floor or beneath a slab.

    Why homeowners call us

    Why Bossier City Water Damage Restoration

    Answered in the middle of the night

    Floods, burst lines and water heaters fail when nobody expects them. The line is answered 24/7, and a crew is sent as soon as one is free. No arrival time is promised over the phone, because an honest one cannot be given before the crew knows the route.

    Written for Louisiana houses

    Slab edges, crawl spaces, wall bottoms and subfloors hold water long after the floor looks dry. The crew reads them, not only the room that shows the stain, and it sets the drying plan from what the readings find.

    Clean water and sewage are separate jobs

    Water from a supply line and water that came back up a drain are handled differently from the first minute. The crew tells you which one you have before work begins, and what that means for the materials that can be kept.

    Dry by the meter, not the calendar

    Air movers and dehumidifiers stay in place until the readings in the wood, plaster and subfloor reach the dry goal. Readings are logged at each visit, so the equipment leaves on evidence rather than on a guess.

    A written scope before any removal

    Each removal is listed with its reason, photographed and explained before it happens. The estimate shows the drying, the removals and any repair as separate lines, so you can check each one.

    A record the insurer can read

    The drying log, the readings, the photographs and the final report are kept in one file and given to you. The insurer decides what it pays; the record shows what was found and what was done.

    How it works

    From phone call to fixed, in four steps

    1. Call and describe the water

      Give the address and ZIP, say where the water is, whether it is still moving, and whether anyone is in the affected rooms. The answers let the crew plan the first visit.

    2. The crew makes the house safe

      Power, standing water and the source are checked first. Water is stopped where it can be stopped safely, and what is standing is removed.

    3. Readings, removals and drying

      Moisture is read across the walls, floors and slab edges. Materials that cannot be dried come out, and the rest is dried to the dry goal the crew has set.

    4. Log, report and repair

      The drying log and final report are handed over. Repairs are planned after the readings reach the goal, and any permit question goes to the office that covers the address.

    What should I do first when water comes into a Bossier City home?

    Stay out of standing water, cut the power only if the panel is dry and reachable, and call. Photograph the damage before anything is moved, and keep a dated note of when the water was first seen.

    Most of the damage is decided in the first hour. A line that is still running needs its valve shut before the crew arrives, and a room that is still flooding needs its contents moved up off the floor if that is safe to do.

    Tell the person on the phone about anything that has changed since the water was first noticed. That detail helps the crew bring the right equipment on the first visit.

    • Get out of standing water and keep children and pets clear of it
    • Shut the main water valve if you can reach it without wading
    • Leave the electrical panel alone if it is wet or hard to reach
    • Photograph the damage and the source before anything is moved
    • Call (833) 490-5225; calls are answered 24/7

    Why does river water need a different cleanup from a burst pipe?

    River water comes in from outside, carries silt and soaks the foundation, the slab edge and the bottom of the walls. A burst pipe usually leaves cleaner water inside the house. The river job covers more of the building and takes longer.

    The 2015 crest of 37 feet at Shreveport-Bossier reached homes and roads near the river, according to local news coverage. A cleanup after that kind of water reads the slab and the wall bottoms, not only the floors.

    A burst pipe is found in the wall or under the floor and opened only where the readings point. Both jobs end at the same place: a structure read to the dry goal before anything is closed up.

    • River water is treated as contaminated and cleaned to a safe state
    • Soaked carpet pad and insulation are usually removed
    • Slab edges and wall bottoms are read and dried
    • A burst line is opened only where the readings point
    • Repairs wait for the dry goal and the permit check

    What happens to the house while it dries?

    Air movers and dehumidifiers run where the readings are highest and are moved as they fall. The crew logs the readings at each visit and gives you the log. Equipment comes out when the structure reaches the dry goal.

    Drying is measured. A surface that feels dry can still hold water in the framing or the subfloor, so the crew checks the same points on every visit and reports the trend.

    You can usually stay in the house if the wet rooms are closed off and the power is safe. The crew will tell you which rooms stay closed and where the noise and warm air will be.

    • Readings are logged at fixed points on each visit
    • Equipment is moved to wherever the readings are still high
    • The dry goal is set for each material and written down
    • You receive the drying log and the final report
    • Repairs begin only after the readings reach the goal

    Does the parish or city matter for a repair permit?

    Yes. Louisiana uses parishes, and the office that covers the address answers permit questions. The Bossier Parish and City of Bossier City permit offices answer for their own jurisdictions. Confirm the requirement before any wall is closed.

    Towns around Bossier City sit in Caddo, Webster and DeSoto parishes as well. The address on the paperwork decides which office is the right one, so give the full address on the phone.

    Permit fees and types are not published on this site. Ask the office directly, and keep its answer with the repair papers.

    • Louisiana divides its land into parishes, not counties
    • The office that covers the address answers the permit question
    • Bossier Parish and City of Bossier City have their own offices
    • Ask whether an inspection is needed before walls close
    • Keep the office's answer with the claim file
    Service areas

    Serving Bossier City and all of Bossier Parish

    Bossier City

    ZIP 71111, 71112, 71113, 71171, 71172

    Shreveport

    ZIP 71101, 71102, 71103, 71104, 71105, 71106…

    Minden

    ZIP 71055, 71058

    Service area map: Bossier City, Shreveport, Haughton, Princeton, Benton, Plain Dealing, Elm Grove, Blanchard, Belcher, Mooringsport, Greenwood, Gilliam, Keithville, Oil City, Vivian, Doyline, Minden, Sibley, Cotton Valley, Heflin, Stonewall, Frierson, Hosston, Dubberly, BethanyBossier CityShreveportHaughtonPrincetonBentonPlain DealingElm GroveBlanchardBelcherMooringsportGreenwoodGilliamKeithvilleOil CityVivianDoylineMindenSibleyCotton ValleyHeflinStonewallFriersonHosstonDubberlyBethanyBossier City (base)N

    Bossier City, LA 71111 · 43 km service radiusCall (833) 490-5225

    Not on the list?

    We also cover many smaller communities across Bossier Parish. Check your ZIP.

    Job stories

    Typical jobs around Bossier Parish

    Typical job
    Illustration: Silt line on a slab house after a night of high water

    Silt line on a slab house after a night of high water

    What homeowners notice
    After a night of high water the owner of a slab-on-grade house on the Bossier side finds a dried silt line on the lower walls, a soft baseboard and a carpeted hall that squelches underfoot.
    What we do
    The crew extracts the standing water, lifts the carpet and pad, and cuts the drywall back to a clean line above the silt. It reads the slab edge and the wall bottoms with a moisture meter, then sets air movers and dehumidifiers where the readings are highest.
    What to expect
    The readings fall to the dry goal over several visits. The owner receives the readings log, the photographs and the list of removals for the insurer, and the drywall is patched only after the cavity reads dry.

    a full day for the first visit, then several drying visits typical visit

    Typical job
    Illustration: A split line inside a kitchen wall in a Haughton home

    A split line inside a kitchen wall in a Haughton home

    What homeowners notice
    The homeowner notices a cool, damp patch on a kitchen wall and a water stain on the ceiling of the adjoining room. Nothing is running at the sink.
    What we do
    The main valve is shut, and readings across the wall locate the wet cavity. A small opening is made at the bottom plate, the soaked insulation is removed, and the framing is dried with air movement while the plumber is booked for a separate repair.
    What to expect
    The cavity reaches the dry goal over several visits, the opening is patched after the readings are logged, and the plumber repairs the line on its own visit before the wall is closed.

    4-5 hours for the first visit typical visit

    Typical job
    Illustration: Storm water through a back door sill in a Princeton house

    Storm water through a back door sill in a Princeton house

    What homeowners notice
    After a storm the homeowner finds water under the back door and across the hall floor. The rain has stopped, but the carpet is still wet at the threshold.
    What we do
    The crew traces the water from the hall back to the door sill and the grade outside, extracts the hall and the adjoining room, and reads the subfloor at the threshold. The carpet is lifted at the wet edge and dried with air movement.
    What to expect
    The subfloor and carpet reach the dry goal, the drying report records the entry route, and the sill and grade repair is recommended as a separate job for the homeowner to arrange.

    5-6 hours for the first visit typical visit

    See more job stories

    Still stuck? We pick up 24/7.

    If it's an emergency, call now. For non-urgent water damage restoration, send the form and we'll call you back.

    Guides

    Answers before you call

    FAQ

    Frequently asked questions

    Do you answer calls at night?

    Yes. Calls to (833) 490-5225 are answered 24/7. A crew is sent as soon as one is free, and the person who answers will ask the questions that let the crew plan its first visit.

    Is there a price before the crew comes?

    No figure is published on this site, and the price is not set over the phone. It is explained and approved after the crew has measured the water and the building, and before any work begins.

    Will the crew open my walls?

    Only where the readings show that water is trapped in a cavity. Each opening is kept small, measured, photographed and explained before it is made.

    Do I have to pay for the drying before the insurer decides?

    The payment terms are part of the approved estimate. This page cannot say what an insurer will pay; the policy wording decides that, and the crew supplies the drying records for the claim file.

    Can I stay in my house during drying?

    Often yes, if the wet rooms are closed off and the power in them is safe. The crew says which rooms must stay closed and where the equipment will run.

    Does a flood from the Red River need a different response from rain?

    The drying method is similar. What differs is the source, the materials affected and the amount of the building that is wet, and the crew classifies the water before it removes anything.

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