What do I do in the first ten minutes?
Shut the main valve if you can reach it without standing in water. Switch off power to the wet area only if the panel is dry and you can reach it safely. Move anything valuable up off the floor and out of the wet room. Then call (833) 490-5225.
Do not try to pull up carpet or flooring to see what is underneath. Removing a floor covering before the crew arrives can spread the water and make the moisture harder to read, and the crew will lift only what the readings say must come up.
Why does a crawl space matter after a storm?
A crawl space takes in water from the ground, from the outside walls and from gutters that run over the foundation. After heavy rain it can hold moisture for days, and the floor above it can stay damp long after the rain has stopped.
The crew checks the crawl-space framing and the ground cover with a meter. Where readings stay high, the space is ventilated or dehumidified and the readings are logged until they fall to the dry goal. The repair that follows depends on the readings, not on how the floor feels.
Which permits and inspections come up with a Princeton repair?
A repair that opens or replaces structure, wiring or plumbing can need a permit. The Bossier Parish permit office answers repair-permit questions for jurisdictions in the parish, and this page has not checked its fees or the types of permit it issues. Call before the work starts.
Ask the crew whether the work will need an inspection before the walls are closed. If it does, the drying readings and the open cavity should be documented first, so the inspector can see what was there.
How should a Princeton homeowner handle the insurance side?
Write down the date the water was found, what you were doing when you found it, and who you called and when. A short, dated timeline is often the most useful single record a claim file can hold.
The Louisiana Department of Insurance is the complaint route for claim questions. This page does not set out deadlines, statutes or limits. The insurer can explain the water section of the policy, and you should ask for that explanation in writing.
