Silt line on a slab house after a night of high water
What homeowners notice
After a night of high water the owner of a slab-on-grade house on the Bossier side finds a dried silt line on the lower walls, a soft baseboard and a carpeted hall that squelches underfoot.
What we do
The crew extracts the standing water, lifts the carpet and pad, and cuts the drywall back to a clean line above the silt. It reads the slab edge and the wall bottoms with a moisture meter, then sets air movers and dehumidifiers where the readings are highest.
What to expect
The readings fall to the dry goal over several visits. The owner receives the readings log, the photographs and the list of removals for the insurer, and the drywall is patched only after the cavity reads dry.
a full day for the first visit, then several drying visits typical visit
A split line inside a kitchen wall in a Haughton home
What homeowners notice
The homeowner notices a cool, damp patch on a kitchen wall and a water stain on the ceiling of the adjoining room. Nothing is running at the sink.
What we do
The main valve is shut, and readings across the wall locate the wet cavity. A small opening is made at the bottom plate, the soaked insulation is removed, and the framing is dried with air movement while the plumber is booked for a separate repair.
What to expect
The cavity reaches the dry goal over several visits, the opening is patched after the readings are logged, and the plumber repairs the line on its own visit before the wall is closed.
Storm water through a back door sill in a Princeton house
What homeowners notice
After a storm the homeowner finds water under the back door and across the hall floor. The rain has stopped, but the carpet is still wet at the threshold.
What we do
The crew traces the water from the hall back to the door sill and the grade outside, extracts the hall and the adjoining room, and reads the subfloor at the threshold. The carpet is lifted at the wet edge and dried with air movement.
What to expect
The subfloor and carpet reach the dry goal, the drying report records the entry route, and the sill and grade repair is recommended as a separate job for the homeowner to arrange.
A water heater in a utility closet fails overnight. In the morning the hallway carpet is wet and water has reached the bottom of the bedroom door.
What we do
The water supply to the heater is shut off and the closet and hallway are extracted. The subfloor under the closet is read, the cabinet base is removed where it has swollen, and air movement is set across the hall.
What to expect
The subfloor is kept once its readings fall, the cabinet base is replaced, and the heater is replaced by a plumber on a separate visit before the closet is closed up.
A ceiling bulge after a storm in a Shreveport living room
What homeowners notice
After a storm a ceiling stain in a Shreveport living room grows over a day, and a bulge appears near the light fixture.
What we do
The room is protected and the fixture is left off. The saturated drywall is opened in a small area, the attic insulation is checked, and the wet framing is traced back to a lifted flashing near a vent.
What to expect
The roofer seals the flashing on its own visit. The ceiling is patched only after the cavity reads dry, and the drying log and photographs go to the owner for the claim file.
A soft floor after a week of rain in a Minden house
What homeowners notice
A floor near an outside wall in a Minden house feels soft and cool after a week of rain. The crawl space has standing water at one end.
What we do
The water is pumped out through the access point, and the joists, sill and ground cover are read. Ventilation and dehumidification are set, and the ground at the perimeter is checked for the route the water took.
What to expect
The floor above is held until the readings in the framing reach the dry goal. The drainage change at the perimeter is recommended as a separate job for the owner to decide.
A washing machine hose splits in a Plain Dealing laundry room
What homeowners notice
A supply hose behind a washing machine splits overnight. In the morning the laundry room floor is wet, and the cabinet base beside the machine is swelling.
What we do
The supply valve is shut and the machine is unplugged. Water is extracted, the swollen cabinet base is removed, and the subfloor is read at the edges where it meets the wall.
What to expect
The subfloor dries in place, the cabinet base is replaced, and the homeowner replaces the hose. The drying log and the photographs are kept with the claim file.
3-4 hours for the first visit typical visit
Have the same problem?
Call and tell us what you see. We will tell you what it likely is and what it usually costs before anyone drives out.
